MSc Operations and Logistics Management


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"I chose to study at Norwich Business School because of its reputation. My master’s included the academic disciplines, practical knowledge, professional field of study, key business issues and creative thinking that I particularly wanted to achieve"

In their words

Ferhan Erdinc, Norwich Business School Graduate

If you’re looking for a rich and rewarding career in purchasing, operations, logistics or supply chain management, either as part of a large organisation or within a specialist procurement or logistics outfit, this course will give you the knowledge, understanding, and experience of developing and managing the global supply chain required to successfully compete on an international business stage.


Through the MSc Operations and Logistics Management, you will acquire theoretical and applied knowledge of the key procurement, logistics and operations management processes in a value chain, together with advanced diagnostic techniques for the improvement of supply chain performance. This will allow you to work as a purchasing, operations, logistics or supply chain manager in both manufacturing and service companies. You will also acquire the skills to conduct purchasing, operations and supply chain research, enabling you to pursue a PhD degree or work in consulting firms. 

Beyond this specialist expertise, you will learn cognitive and transferable skills; including critical thinking and creativity, problem solving and decision-making, the effective use of information and communications technology, presentation, teamwork, personal effectiveness and ethics, and value management. Further increasing your capabilities, and your worth to both public and private sector organisations.

The Chartered Institute of Logistics and Transport

Our MSc Operations and Logistics Management is accredited by The Chartered Institute of Logistics and Transport (CILT). Students graduating from a CILT accredited degree will receive an exemption from the academic requirements for membership at either Chartered Member or membership level of the CILT. There may also be a reduction in the length of experience that you would require.

Kick-start your career. Do a dissertation with a difference.

Being able to demonstrate knowledge of how real businesses work can set you apart in the job market. That’s why we’re encouraging our students to conduct research for their dissertation in a real business environment.

To give you the edge when you graduate, we can provide you with access to a UK-based company that’s facing a real business challenge. The insights you gather will form the basis of your dissertation, which will be brought to life by real world examples.

Conducting your research in a way that works for you, you’ll get to choose where, when and how many hours you spend in the business. Your usual supervision will be available throughout.

Together, the theoretical knowledge and practical experience you gain will help you demonstrate your full potential to future employers.

Interested? Email Professor Andrew Fearne to find out more.


Course Modules 2017/8

Students must study the following modules for 180 credits:

Name Code Credits


The module examines the business research process from start to finish, offers an understanding of how the boundaries of business management knowledge are advanced through research and aims to provide students the necessary training to pursue their MSc Dissertation. Dealing with business research questions, research design and data interpretation, both systematically and creatively, is the module's core aim. The module is presented in the form of lectures and workshops based on student-led group presentations. Lectures will provide students with a variety of approaches and tools for developing their own research, whilst workshops will reinforce learning through critical evaluation of key management studies and a 'live demonstration' of originality and self-direction in tackling research questions. Further, the module affords the opportunity for MSc students to understand how established techniques of research are used to create knowledge in the discipline. Students will engage in basic quantitative and qualitative data analysis during classes to enhance their understanding of the research process. The module intends to support students in their summer dissertation work with their research active supervisors towards conducting an independent research project.




This advanced module introduces students to some of the latest ideas and concepts relating to the strategic management of operations and the supply networks of which they are a part. Thus, the focus is on both the medium to long term planning and design of supply chains and also on their immediate day-to-day management i.e. the focus is both strategic and tactical. The module explores key strategic and tactical decisions faced by supply chain managers, for example, decisions about processes, collaboration, information technology, etc. This module is taken in combination with NBS-7052A and NBS-7056A.




This module provides the knowledge required to understand the organisational importance of creating and delivering new products and services, and the supporting innovation and technology infrastructure, which are aligned to strategic business objectives. In this connection, competence in collaborating across complex inter-organisational networks is of vital importance. This module thus provides strategies and knowledge to manage the innovative transformation of business operations and processes and to use state-of-the-art technology, including digital business tools and techniques. Apposite and effective innovation and technology management practice is a critical strategic tool in businesses gaining sustainable competitive advantage. The module affords the opportunity for students to develop the skills needed for innovation and technology management practice.




This module will provide the opportunity to develop appreciation and understanding of the theoretical assumptions, debates and practices that constitute the body of knowledge we recognise as marketing within the profit as well as the public and not-for-profit sectors. Current developments in the marketing discipline will be discussed alongside methodological advances, as well as social and technical changes which may impact the future development of marketing theory and practice. Discrepancies in the theory and practice of marketing will be identified and their interplay appreciated.




The dissertation will allow the student to explore in-depth a research question related to their studies. It will draw upon relevant concepts and techniques introduced during the taught part of the course, and will seek to combine the theory and practice of operations and logistics management through the completion of a substantial and relevant in-depth piece of work.




This is an advanced module aims to develop a critical understanding and appreciation of key operations and supply management theories and practices. This module helps students gain an advanced knowledge of different challenges to operations and supply chain management and various strategies, and their design. The module reflects on the strategic importance of operations and supply chains. Students will examine the nature of operations and supply chain processes for various organisations and consider the latest international developments from a broad spectrum of commercial sectors. The module introduces students to large-scale, real-world supply chain processes and their key operational choices and managerial decisions. This module is taken with NBS-7052A and NBS-7054A




This module attempts to develop students' ability to think holistically about the key and emerging issues (theoretical, conceptual and practical) in strategic sourcing and supply chain management. The primary focus of the module is sustainability and the challenges assocated with the development of sustainable supply chains. Students will explore the key challenges in sourcing, procurement, and the integration of key business processes throughout the supply chain. A variety of techniques for diagnosing supply chain problems and improving supply chain performance will be explored and students will be required to apply one of these in a 'real' supply chain project.




Whilst the University will make every effort to offer the modules listed, changes may sometimes be made arising from the annual monitoring, review and update of modules and regular (five-yearly) review of course programmes. Where this activity leads to significant (but not minor) changes to programmes and their constituent modules, there will normally be prior consultation of students and others. It is also possible that the University may not be able to offer a module for reasons outside of its control, such as the illness of a member of staff or sabbatical leave. In some cases optional modules can have limited places available and so you may be asked to make additional module choices in the event you do not gain a place on your first choice. Where this is the case, the University will endeavour to inform students.

Further Reading

Entry Requirements

  • Degree Subject Business, Management or Engineering.
  • Degree Classification First or 2.1 honours degree* or international equivalent from a recognised institution.
  • Special Entry Requirements *Exceptional applicants who do not meet the standard admission criteria of a 2.1 honours degree will be assessed on an individual basis and may be required to provide further materials in support of their application.

Students for whom English is a Foreign language

 We welcome applications from those whose first language is not English or whose degree was not taught in English. To ensure such students benefit fully from postgraduate study, we require evidence of proficiency in English:

  • IELTS: 6.5 overall with a minimum of 6.0 in each component.
  • PTE (Pearson): 62 overall with a minimum of 55 in each component.

Test dates should be within two years of the course start date. 

Other tests, including Cambridge English exams and the Trinity Integrated Skills in English are also accepted by the university. The full list of accepted tests can be found here: Accepted English Language Tests.

INTO UEA also run pre-sessional courses which can be taken prior to the start of your course. For further information and to see if you qualify please contact: or visit: INTO University of East Anglia Language Learning Centre.

Fees and Funding

Tuition Fees for 2018/19

Tuition fees for the academic year 2018/19 are:

  • UK/EU Students: £9,750
  • International Students: £16,500

If you choose to study part-time, the fee per annum will be half the annual fee for that year, or a pro-rata fee for the module credit you are taking (only available for UK/EU students).

International applicants from outside the EU may need to pay a deposit.

We estimate living expenses at £1,015 per month.

Living Expenses

Approximately £9,600 living expenses will be needed to adequately support yourself.

Scholarships and Funding

A variety of Scholarships may be offered to UK/EU and International students. Scholarships are normally awarded to students on the basis of academic merit and are usually for the duration of the period of study.

Funding for postgraduate study is also available both from the university and from a number of external schemes.

Find out more about scholarships, funding and bursaries.

How to Apply

Applications for Postgraduate Taught programmes at the University of East Anglia should be made directly to the University. You can apply online.

Further Information

To request further information & to be kept up to date with news & events please use our online enquiry form.

If you would like to discuss your individual circumstances prior to applying please do contact us:

Postgraduate Admissions Office
Tel: +44 (0)1603 591515

International candidates are also encouraged to access the International Students section of our website.

    Next Steps

    We can’t wait to hear from you. Just pop any questions about this course into the form below and our enquiries team will answer as soon as they can.

    Admissions enquiries: or
    telephone +44 (0)1603 591515