BSc Business Finance and Management


Molly Rushworth, Strategic Corporate Finance Analyst, Price Bailey (London) - “Studying business at UEA was so great because you really did design the degree that you wanted.”

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“The academic staff are experts in their fields with knowledge and experience that is more up to date than any text book.”

In their words

Bradley Cronk, BSc Business Management Graduate.

Key facts

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If you interested in combining a sound Business School education with a deeper understanding of Finance, then this is the degree for you. Careers options include working in banking, investments, fund management and management consulting among others, as well as in finance in any organisation and sector.


The BSc Business Finance and Management is designed for those looking to pursue a career in the financial services industry or financial aspects of any organisation. You will study the key principles of business finance, financial management, investment management, financial modelling and the operation of financial markets alongside other core management disciplines. This degree programme is applied in nature and is a proud member of the prestigious CFA Institute® University Affiliation Program.

CFA Institute

Upon graduation, you will have the appropriate knowledge, skills and qualifications to pursue a wide variety of careers including working in banking, investments, fund management and management consulting among others, as well as in finance in any organisation and sector.

Course Structure

The first year provides you with an introduction to accounting, finance and business. Second and third year modules are designed to enable you to specialise in finance and management.

Year 1

In the first year, you will be introduced to essential principles and theory relating to accounting, finance and business through the following compulsory modules:

  • ‘Introduction to Financial and Management Accounting’ – provides the foundation in the theory and practice of accounting and an introduction to the role, context and language of financial reporting and management accounting.
  • ‘Introduction to Business 1’ - examines the context of an organisation and its environment.
  • ‘Introduction to Organisational Behaviour’ - develops your understanding of the structure, function and performance of organisations.
  • ‘Economics for Business’ - introduces you to the central concepts and methods of analysis used by economists in solving business problems.
  • ‘Principles of Marketing’ - focuses on marketing as an integrated business activity and how this underpins an organisation's response to market demand.
  • 'Introduction to Quantitative Methods for Business’ - develops key quantitative skills used in business.

Year 2

In the second year, you will develop your understanding of finance and the broader management topics introduced in the first year through the following compulsory modules:

  • ‘Business Finance’ - examines the basic principles of financial management and how such decisions are applied by the financial manager.
  • ‘International Business’ - teaches you about the international flow of goods and services, the rise of multinational corporations and implications for managers.
  • ‘Quantitative Methods for Business’ - focuses on a range of quantitative methods used in business for analysing and solving problems.
  • ‘Operations Strategy and Management’ - teaches you how to design and manage the necessary processes and systems for the creation and delivery of an organisation's products and services.
  • ‘Human Resource Management’ - explores how the human resource function allows a business to enhance its competitive advantage over its rivals.

You will also choose one module from a wide selection from within the School.

Year 3

In your third year, you will further develop your understanding of finance and management through the following advanced compulsory modules:

  • ‘Investment Management’ - examines modern finance theory and practice with an emphasis on critical issues in making and analysing investment decisions.
  • ‘Financial Modelling’ - teaches you to analyse financial models using real datasets.
  • ‘International Financial Services’ - explores financial intermediation and banking in an international context.

You will also choose three modules from a wide selection from within the School.


Although most assessment will be carried out by examination, we employ a range of methods to monitor your progress. Coursework will be used to assess various skills, through working with case studies, essays, individual and group presentations, and reports.

Year 1 and 2 modules focus on assessing your ability to analyse and interpret financial and other data, and to identify and solve problems. Year 3 modules assess your capacity to relate theory and practice, to criticise and question, and to reason and argue.

Student Experience

When you join Norwich Business School, you will be assigned an academic advisor who will oversee your progress and guide you through the range of module choices, helping you select those which will best suit your interests and career path.


If the experience of our recent graduates is anything to go by, the world’s your oyster. Only six months after graduation, more than 90% are in employment or higher education, and more than 70% in professional and managerial jobs.  Many graduates have gone on to build careers in major organisations, such as:

  • PwC LLP
  • Deloitte
  • Ernst and Young
  • KPMG
  • Grant Thornton
  • BDO
  • Aviva
  • Ford Motor Company
  • Tesco
  • Apple
  • Google
  • Credit Suisse
  • Barclays
  • Amazon
  • BBC
  • March
  • UK Foreign and Commonwealth Office
  • EY
  • Fujitsu.

Some of our more entrepreneurial graduates have even gone it alone, establishing their own successful companies, such as Gnaw Chocolate and Zealify. 


Course Modules 2017/8

Students must study the following modules for 120 credits:

Name Code Credits


This module provides students with an introduction to core economic theory and principles in a business context. It combines basic microeconomic and macroeconomic theory with cases/applications in a teaching programme designed to provide students with the ability to understand and analyse current and topical economic issues with relevance for business.




Introduction to Business is organised in thematic units across semesters 1 and 2, aiming to provide a platform for understanding the world of management and the managerial role. The module explores the business environment, key environmental drivers and functions of organisations, providing an up-to-date view of current issues faced from every contemporary enterprise such as business sustainability, corporate responsibility and internationalisation. There is consideration of how organisations are managed in response to environmental drivers. To address this aspect, this module introduces key theoretical principles in lectures, and seminars are designed to facilitate fundamental study skills development, teamwork and practical application of theory. By the end of this module, students will be able to understand and apply key concepts and analytical tools in exploring the business environment and industry structure respectively. This module is for NBS students only.




This module provides a foundation in the theory and practice of accounting and an introduction to the role, context and language of financial reporting and management accounting. The module assumes no previous study of accounting. It may be taken as a standalone course for those students following a more general management pathway or to provide a foundation to underpin subsequent specialist studies in accounting. This module is for NBS students only.




The overall aim of this module is for students to develop an understanding of the structure, functioning, and performance of organisations with particular reference to the behaviour of the individuals and groups who work within them. Specifically, the module aims are to: # Develop an appreciation of the nature and historical development of organisational behaviour (OB). # Introduce key concepts, theories, and methodologies in organisational behaviour. # Develop an understanding of the linkages between OB research, theory, and practice. # Develop analytical and academic writing skills. This module is for NBS students only.




This module provides the essential numerical and technical beginning of employability skills relevant to the needs of graduates and graduate employers. The module contains essential numerical and statistical skills development appropriate to the needs of the graduate workforce. These skills will be necessary in subsequent years of undergraduate study and preparation for entering the job market.




This module is a general introduction and foundational grounding to Marketing. It is concerned with marketing functions of an organisation and seeks to develop awareness and understanding of marketing as an integrated business activity. It focuses on the theoretical frameworks which underpin an organisation's responses to market demand. Additionally, it considers examples of marketing programmes for a variety of organisational contexts to provide an industry perspective to theory. It is suitable for all UEA students and is a standalone module.



Students must study the following modules for 100 credits:

Name Code Credits


This module sets out the basic principles of financial management and applies them to the main decisions faced by the financial manager. For example, it explains why the firm's owners would like the manager to increase firm value and shows how managers choose between investments that may pay off at different points of time or have different degrees of risk. Moreover, it discusses how companies raise the necessary funds to pay for these investments and why they might prefer a particular source of finance. Overall, this module presents the tools of modern financial management in a consistent conceptual framework.




This module builds on what students have learnt about managing people in Introduction organisational behaviour (NBS-4005Y). It introduces the topic of Human Resource Management (HRM) and raises awareness of how the Human Resource (HR) function can contribute to the business in providing competitive advantage. It will cover the knowledge, understanding and skills needed to be an effective people manager but will also help prepare students for a career in HR. The module provides a good grounding in the key areas of managing human resources including employee resourcing; managing the employment relationship and managing employee performance.




This module provides students with an introduction to core trade theory and principles in a business context. It combines basic microeconomic and macroeconomic principles with cases/applications in a teaching programme designed to help students understand current business and international business issues. What drives cross-border trade flows? Why is free trade better than autarchy and what is the cost of not having it? How does cross-border trade affect economic growth? And what are the most common challenges that firms have to face when operating across borders? The module will provide students with a set of technical tools and way of thinking to answer such questions, among others.




This module is about operations management, which is a functional field of management encompassing the design and improvement of the processes and systems employed in the creation and delivery of an organisation's products and services. Essentially, operations management is concerned with explaining how manufacturing and service organizations work. Managing operations well requires both strategic and tactical skills and is critical to every type of organisation, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run.




This module considers quantitative methods used in business for analysing and solving problems. Alongside mathematical exploration of the topics, the relevant functionality of the computer programs Excel and SPSS are introduced and used to solve problems.



Students will select 20 credits from the following modules:

Please note that any Variation to Course Profile requests for non-NBS modules will not be permitted.

Name Code Credits


This module is highly vocational and primarily designed for students taking accounting and related degrees, who wish to satisfy the curriculum requirements of the accounting profession, as having a foundation in aspects of English business and company law. The module covers in particular detail the Law of Contract and Company Law but also a wide variety of other subject areas, including the English Legal System, Partnership and Agency Law, Law of Torts, Criminal Law, Data Protection Law and Employment Law.




This module explores some of the ethical questions raised by modern business practice in a global context. Ethical theories based on philosophy are central to the module. However, no prior knowledge of philosophy is assumed. Learning and teaching on the module emphasises the practical application of theory and research.




This module advances the students' understanding of strategic marketing by focusing on digital and service marketing. While strategy is about planning, developing and continuously creating the firm's future to ensure sustainable competitive advantage, today's firm must learn to adapt its marketing activities and ground its understanding in the reality of its chosen markets. This module draws on digital marketing and service theories by highlighting different models, case studies and industry experience. It proposes to develop strategic thinking for marketers in a highly challenging technological world, and to help lead firms in facing future challenges in a more connected economy.




This module is about the development of employability skills such as communication, team work, leadership, creativity, design thinking, and problem solving relevant to the needs of business students, graduates and graduate employers. The overall aim of the module is to encourage students to develop key employability skills that will stand them in good stead for a future career in business and management. The module will put the student right in the centre of their own learning and engagement with an array of developmental activities designed to develop themselves and to develop adaptable and practical approaches to their future roles within organizations. This is an applied vision and skill development module; focusing on the development of the new skill sets for professionals of the 21st century. It is designed as a learning environment and a management trainee program that focuses on the development of knowledge and skills for global leaders. A core belief underlying our approach, demonstrated in interactive sessions, stems from the Chinese proverb, "Tell me and I forget. Show me and I remember. Involve me and I understand." We will have intensive brainstorming sessions, professional development workshops and executive training programs to help you and your colleagues to develop and apply professional skills for your career in the 21st century. In today's global, rapidly changing knowledge based economy, learning and experimenting with employable skills is one of the smartest investments you can make for your future career.




This module is about the theory and practice of financial accounting and reporting. This includes an examination of current and legal professional requirements as they relate to limited liability companies in the UK. Large UK companies report using International Financial Reporting Standards and therefore international reporting issues are considered.




The module explores the ways in which organizations acquire, implement, and manage modern Information Systems.Important topical applications of Information Systems are explained, including Business Intelligence, the Human Computer Interface (HCI), Change Management, Information Systems Development, Sustainable Technologies and the New Technologies that are changing the way organisations do business and gather and disseminate information. The impacts of these technologies on the ways that businesses operate and interact with one another and with their customers are analysed. The module addresses the changing role of information systems and technology in modern organisations. In particular, it examines the multiple roles and uses of information in organisations. Thus, its emphasis is on the 'I' in IT (the information), not on the 'T' (the technology).




The module aims to develop students' understanding of the theory and practice of management accounting. It develops underpinning competencies in management accounting and builds on topics introduced in the first year. It extends comprehension of the role and system of management accounting for performance measurement, planning, decision making and control across a range of organisations. Additionally, it introduces recent developments in management accounting practice, particularly those which underpin its growing strategic role.




This module introduces students to the concepts, theories, and techniques involved in managing an organisation's integrated marketing communications campaigns. The module considers issues that arise in planning, implementing and managing marketing communications strategies across different media channels. These include print and broadcast advertising, PR, sponsorships, product placements, sales promotions and event-marketing as well as direct and digital marketing. Besides critically evaluating current promotional strategies for existing brands, students are required to develop, design and present a new marketing communications project of their own, which includes a practical element to design an appropriate print or TV advertisement.




This module introduces students to aspects of law which are relevant to their future careers as managers. It is an extremely practical module which is taught using a range of legal cases, practical scenarios, and problem questions. This approach enables students to learn the essentials of business law in a useful and engaging way, and introduces them to some of the key legal documentation they are likely to encounter in a managerial role. Students will learn where to find the law, the practical implications for managers, and when it is essential to seek legal advice.



Students must study the following modules for 60 credits:

Name Code Credits


This module aims to build a bridge between the theory, application and practice of finance. The module will enable students to analyse simulated and actual financial data and build realistic models to solve problems and support financial decisions. In line with practice, most of the models will be built using Microsoft Excel spreadsheets and data from free online sources or specialized financial databases. Key applications include: time value of money, investment appraisal, firm valuation, equity and bond pricing, descriptive statistics, regression, forecasting, etc. The module will allow students to gain exposure to the application of statistical methods in real contexts through in-class case studies and practice in a PC lab environment.




The module explores why financial markets exist and how they operate to support firms and households within the local and global economy.




This module deals with the basic and advanced theories, models and techniques that have been developed and used in the financial industry and research for investment management. You will learn how wealth can be allocated optimally across various types of assets in order to meet different investor objectives. Emphasis will be placed on mainstream approaches which assume market efficiency. However, we shall also discuss arguments and evidence related to criticism of these approaches and the usefulness of alternatives, such as Behavioural finance. The module will cover both passive and active investment strategies (e.g. algorithmic trading, technical analysis, fundamental analysis) at a national and global level. Assets analysed will include basic traded stock and debt securities along with more complex derivative assets (e.g. futures, options, swaps) in the context of different investment portfolios ,e.g. hedge funds, ETFs, index trackers, REITs, etc.). The module will also discuss issues related to performance evaluation, risk management and taxes. The material taught will be aligned closely to the curriculum of the Chartered Financial Analyst (CFA) Program and the Chartered Institute for Securities and Investment (CISI).



Students will select 60 credits from the following modules:

Please note that any Variation to Course Profile requests for non-NBS modules will not be permitted.

Name Code Credits


This module is about corporate reporting and builds on the work done in NBS-5002Y Financial Accounting. It will deepen your understanding of the theory and practice of financial reporting. You look at some technical areas such as group accounts in more depth. The module will develop your technical skills. It is also an opportunity to question the practices of financial reporting; why are some things included and others excluded from the financial statements, in what other ways could transactions be reported, how do we measure transactions and why that way?




Driven from a theoretical baseline. This module is designed to give students a critical viewpoint of management accounting, which can be applied in the workplace to modern 21st century organisations. The module is concerned with the design and functioning of accounting information within organisations. A limited number of topics will be examined in depth to illustrate three main themes: organisational control, performance measurement and management decision-making. The aim is to explore a number of issues relating to contemporary practices from a research perspective in the light of the changing nature of management accounting in different applied contexts and settings. It builds upon previous study of the subject and sets management accounting within an organisational, strategic and ethical context. There is a strong research and enquiry theme to the module, which is enabled by exploration of some of the underlying theoretical frameworks and schools of thought.




The aim of this module is to give students an introduction to the theory and practice of auditing. The emphasis is on the external audit of limited companies. The module also includes a discussion of current dilemmas and research in auditing, notably the audit expectations gap and audit regulation. It is designed as a specialist module for students on Accounting related degrees.




This module is designed to provide students with knowledge and skills to develop better strengths and resources at work and increase the well-being and performance of organizational members. We will explore and discuss strengths and resources at four levels: individual, groups, leaders, and organisations. The main strengths that may be built in each area will be discussed from a theoretical and a practical point of view from the perspective of evidence-based management.




This module gives students a unique insight into competition and consumer policy in the UK and the EU. Awareness of these policies are indispensable to the prudent operation of any business. The module introduces students to the high-level research and policy work that NBS's Centre for Competition Policy is doing. The module is split into two parts. The first part focuses on competition policy, the aims of which is to promote competition in the marketplace; make markets work better and contribute towards improved efficiency in individual markets. We will examine the main components of competition policy and examine how they contributed to enhanced competitiveness of UK businesses within the UK, the European Union (EU) and the global economy. In the second part of the module we will look at consumer policy, and how it ensures maximal consumer participation in markets, and discuss how these policies affect businesses in the UK and globally. The module is practice-driven and builds strongly on NBS research. Students are expected to interact throughout the module, present case studies, and engage in the discussion of topical consumer and competition related issues. Throughout the module we rely on case studies that facilitate the understanding of the anatomy of business behaviour relevant to competition and consumer policy. The module also contains, as a key component, information on how business can comply with the relevant laws and regulations governing competition and consumer policies.




This module reviews the challenges, solutions and opportunities faced by businesses relating to environmental and energy issues. Students who successfully complete this module will be able to demonstrate an understanding of the ways that businesses interact with the environment. This issue will be examined in the interfaces of regulatory, strategy and economics frameworks. However, basic knowledge of infrastructure systems will be transferred. This will enable interdisciplinary, industry relevant skills to be acquired. Throughout the module the students will engage in activities that will foster peer-learning and problem solving.




This module aims to provide students with knowledge of the significance of entrepreneurship and the small business sector within the economy, and research-led understanding of the factors that affect the small business birth, growth, success and failure




Innovation is at the centre of the modern economy. It is convincingly argued that the development of individuals, business, cities and whole nations increasingly relies on their capacity to develop not only new products and processes, but also new technologies, new organisational structures and new cultural forms. This course will introduce third year students to key concepts and topics in innovation management research from a critical perspective as well as exploring the application of those ideas to management practice.




This module introduces the tools, techniques and the practical frameworks associated with management consulting, as well an examination of how organisational development is implemented by management consultants. It is aimed at those students who are considering a career in management consulting and/or have an interest in organisational development.




This multi-disciplinary module examines socially irresponsible marketing practices by governments and businesses, taking national and international perspectives, and looks at the effect on the public, consumers and other businesses. Students successfully completing this module will demonstrate an understanding and awareness of the impact of marketing decisions on consumers, businesses and the wider society. This unit will provide them with greater knowledge and awareness of the legal and regulatory frameworks which affect marketing practice, and equip them with the skills to formulate their own marketing decisions and to know when expert legal advice is required.




The aim of this module is to explore some of the assumptions surrounding the use of information in contemporary organisations. These issues will be examined within a modern philosophical framework giving rise to a critical reflection of methodology and organisational models that form the basis of organisational systems.




This module is about the theory and practice of personal and corporate taxation within the UK. The module includes an examination of current legal and professional taxation requirements. Whilst the module is primarily directed at the UK taxation system, aspects of International taxation will also be considered.




Project management has become an increasingly important approach to management and skilled project managers are in increasing demand across all sectors of the economy. This module will introduce you to the basic tools and skills required to create, plan, deliver and evaluate projects. You will use these tools to manage a real project for a sponsor. You will reflect on your experience in the light of both developing academic evidence based on project management and current practitioner debates.




The module focuses on brand management. It takes a very pragmatic approach, showing through numerous case studies how organisations launch brands, establish and maintain brand equity, and how they manage brands over time and geographic boundaries. To develop a knowledge and understanding of brand management, students study the factors and strategies that contribute to building brand equity. The lectures will be supported by a series of seminar sessions which allow students to experience the practical application of the module syllabus and to test their understanding of the relevant theories. This module is particularly useful for students aiming at careers in marketing, advertising or market research.




This module aims to develop your understanding of the principles and practices of strategic management. It builds on business management concepts developed during the first and second years, and while the focus of the module is on strategic management as a managed process, the module also takes into account differences in strategy perspectives, external and internal organizational contexts and at its heart achieving sustainable competitive advantage. As a third year module, you are required to understand strategic management within the broad context of current debates and contemporary issues as they influence business management in the global economy.




Supply Chain management (SCM) is about how upstream and downstream members (e.g. suppliers, manufacturers, retailers) collaborate together to design, manufacture, and distribute products or services in order to serve final customers. Success depends on the ability to provide suitable (be it innovative, high quality or low cost) products and services that customers need. Recent technological developments have led to promising changes in SCM that is now recognised as a key aspect of competitive strategy. The module introduces students to the challenges facing procurement professional and supply chain managers, explores the principles and practice of process integration and provide students them with opportunities to apply a variety of tools and techniques for improving supply chain performance.




Whilst the University will make every effort to offer the modules listed, changes may sometimes be made arising from the annual monitoring, review and update of modules and regular (five-yearly) review of course programmes. Where this activity leads to significant (but not minor) changes to programmes and their constituent modules, there will normally be prior consultation of students and others. It is also possible that the University may not be able to offer a module for reasons outside of its control, such as the illness of a member of staff or sabbatical leave. In some cases optional modules can have limited places available and so you may be asked to make additional module choices in the event you do not gain a place on your first choice. Where this is the case, the University will endeavour to inform students.

Further Reading

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Entry Requirements

  • A Level ABB excluding General Studies
  • International Baccalaureate 32 If no GCSE equivalent is held, offer will include Mathematics and English requirements.
  • Scottish Advanced Highers BBC
  • Irish Leaving Certificate 3 subjects at H2, 3 subjects at H3
  • Access Course Pass the Access to HE Diploma with Distinction in 30 credits at Level 3 and Merit in 15 credits at Level 3
  • European Baccalaureate 75%

Entry Requirement

GCSE Requirements:  GCSE English Language grade 4 and GCSE Mathematics grade 4 or GCSE English Language grade C and GCSE Mathematics grade C.

UEA recognises that some students take a mixture of International Baccalaureate IB or International Baccalaureate Career-related Programme IBCP study rather than the full diploma, taking Higher levels in addition to A levels and/or BTEC qualifications. At UEA we do consider a combination of qualifications for entry, provided a minimum of three qualifications are taken at a higher Level. In addition some degree programmes require specific subjects at a higher level.


Students for whom English is a Foreign language

We welcome applications from students from all academic backgrounds. We require evidence of proficiency in English (including speaking, listening, reading and writing) at the following level:

  • IELTS: 6.5 overall (minimum 5.5 in any component)

We will also accept a number of other English language qualifications. Review our English Language Equivalences here.

INTO University of East Anglia 

If you do not meet the academic and/or English language requirements for this course, our partner INTO UEA offers guaranteed progression on to this undergraduate degree upon successful completion of an International Foundation or International Year One programme. Depending on your interests and your qualifications you can take a variety of routes to this degree:

INTO UEA also offer a variety of English language programmes which are designed to help you develop the English skills necessary for successful undergraduate study:



The majority of candidates will not be called for an interview and a decision will be made via UCAS Track. However, for some students an interview will be requested. You may be called for an interview to help the School of Study, and you, understand if the course is the right choice for you.  The interview will cover topics such as your current studies, reasons for choosing the course and your personal interests and extra-curricular activities.  Where an interview is required the Admissions Service will contact you directly to arrange a convenient time.

Gap Year

We welcome applications from students who have already taken or intend to take a gap year.  We believe that a year between school and university can be of substantial benefit. You are advised to indicate your reason for wishing to defer entry and to contact directly to discuss this further.


The School’s annual intake is in September each year.

Alternative Qualifications

Candidates with equivalent qualifications are encouraged to apply, or contact the Admissions Office for further information.

International candidates are also actively encouraged to access the University's International Students webpage.

GCSE Offer


Fees and Funding

Undergraduate University Fees and Financial Support

Tuition Fees

Information on tuition fees can be found here:

UK students

EU Students

Overseas Students

Scholarships and Bursaries

We are committed to ensuring that costs do not act as a barrier to those aspiring to come to a world leading university and have developed a funding package to reward those with excellent qualifications and assist those from lower income backgrounds. 

The University of East Anglia offers a range of Scholarships; please click the link for eligibility, details of how to apply and closing dates.

How to Apply

Applications need to be made via the Universities Colleges and Admissions Services (UCAS), using the UCAS Apply option.

UCAS Apply is a secure online application system that allows you to apply for full-time Undergraduate courses at universities and colleges in the United Kingdom. It is made up of different sections that you need to complete. Your application does not have to be completed all at once. The system allows you to leave a section partially completed so you can return to it later and add to or edit any information you have entered. Once your application is complete, it must be sent to UCAS so that they can process it and send it to your chosen universities and colleges.

The UCAS code name and number for the University of East Anglia is EANGL E14.

Further information

If you would like to discuss your individual circumstances with the Admissions Office prior to applying please do contact us:

Undergraduate Admissions Office
Tel: +44 (0)1603 591515

When emailing us please remember to include your full name, UCAS Personal ID or your UEA Application Number (if applicable) and the name of the course you are applying for so your query can be answered as quickly as possible

Register your details via our Online Enquiry Form.

International candidates are also actively encouraged to access the University's International section of our website.

    Next Steps

    We can’t wait to hear from you. Just pop any questions about this course into the form below and our enquiries team will answer as soon as they can.

    Admissions enquiries: or
    telephone +44 (0)1603 591515