MSc Operations and Logistics Management


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"I chose to study at Norwich Business School because of its reputation. My master’s included the academic disciplines, practical knowledge, professional field of study, key business issues and creative thinking that I particularly wanted to achieve"

In their words

Ferhan Erdinc, Norwich Business School Graduate

If you’re looking for a rich and rewarding career in purchasing, operations, logistics or supply chain management, either as part of a large organisation or within a specialist procurement or logistics outfit, this course will give you the knowledge, understanding, and experience of developing and managing the global supply chain required to successfully compete on an international business stage.


Through the MSc Operations and Logistics Management, you will acquire theoretical and applied knowledge of the key procurement, logistics and operations management processes in a value chain, together with advanced diagnostic techniques for the improvement of supply chain performance. This will allow you to work as a purchasing, operations, logistics or supply chain manager in both manufacturing and service companies. You will also acquire the skills to conduct purchasing, operations and supply chain research, enabling you to pursue a PhD degree or work in consulting firms. 

Beyond this specialist expertise, you will learn cognitive and transferable skills; including critical thinking and creativity, problem solving and decision-making, the effective use of information and communications technology, presentation, teamwork, personal effectiveness and ethics, and value management. Further increasing your capabilities, and your worth to both public and private sector organisations.

Kick-start your career. Do a dissertation with a difference.

Being able to demonstrate knowledge of how real businesses work can set you apart in the job market. That’s why we’re encouraging our students to conduct research for their dissertation in a real business environment.

To give you the edge when you graduate, we can provide you with access to a UK-based company that’s facing a real business challenge. The insights you gather will form the basis of your dissertation, which will be brought to life by real world examples.

Conducting your research in a way that works for you, you’ll get to choose where, when and how many hours you spend in the business. Your usual supervision will be available throughout.

Together, the theoretical knowledge and practical experience you gain will help you demonstrate your full potential to future employers.

Interested? Email Professor Arijit Bhattacharya to find out more.


Our MSc Operations and Logistics Management is accredited by both The Chartered Institute of Logistics and Transport (CILT) and The Chartered Institute of Procurement and Supply (CIPS)

Students graduating from a CILT accredited degree will receive an exemption from the academic requirements for membership at either Chartered Member or membership level of the CILT. There may also be a reduction in the length of experience that you would require.

Learners who successfully complete this Master’s programme, and meet the conditions specified, may also apply for full membership of The Chartered Institute of Procurement and Supply (MCIPS).

Get full MCIPS accreditation details

Course Modules 2018/9

Students must study the following modules for 180 credits:

Name Code Credits


You'll examine the business research process from start to finish and gain an understanding of how to undertake research to investigate for instance organisational working context, markets, products and services. Dealing with business research questions, research design and data interpretation, both systematically and creatively, is the module's core aim. You'll be provided with the necessary training to pursue your MSc Dissertation. Further, you'll have the opportunity to understand how established techniques of research are used to create knowledge in the discipline. You'll engage in basic quantitative and qualitative data analysis during classes to enhance your understanding of the research process. The module intends to support you in your summer dissertation work with your research active supervisors towards conducting an independent research project.




This advanced module will introduce you to some of the latest ideas and concepts related to global logistics management and the supply chain networks of which they are a part. You will focus on both the medium to long term planning and design of supply chains and also on their immediate day-to-day management i.e. the focus is both strategic and tactical. You will explore key strategic and tactical decisions faced by supply chain managers, for example, decisions about logistics processes, collaboration or use of information technology. In this module you will learn about the following aspects: basic concepts of logistics and supply chain, modes of transport, intermodal transport, international freight management, distribution network planning, material handling, warehousing, and application of different management philosophies. Please note this module is taken in combination with Marketing Theory and Practice and Strategic Operations and Supply Management.




Research indicates that innovative firms, those that are able to exploit and use innovation to improve their processes or to differentiate their products and services, outperform their competitors, measured in terms of market share, profitability, growth and market capitalisation. However, the management of innovation is inherently complex and risky. In many cases, new technologies fail to be converted into products and services. In fact, most new products and services are not commercial successes. In sum, innovation can enhance competitiveness, but it also requires a different set of management skills from those doing the everyday business administration within the firms. The first half of the module will cover both economic and managerial aspects of innovation. Students. You will develop an in-depth understanding of key aspects of innovation processes and their institutional and strategic implications. Learning that innovation is a cross-functional task involving all corporate functions like RandD, marketing, production and finance is a central objective of the module. Using exemplary innovation case studies students will first acquire knowledge of key terms and definitions of innovation research. The emergence of systematic innovation in the corporate environment will be discussed by studying the history of certain industries. At the organizational level, ways to leverage innovation internally and with external partners will be analysed. You will learn about different sources of innovation as well as roles and functions in the innovation process. Key concepts like open innovation and user innovation will be discussed thoroughly. Their practical applications and implications will be pointed out. The module will also discuss the issue of how to appropriate the returns from innovation, with special focus on patents and markets for technology. This second half of the module will examine how to introduce technology into organisations, and the associated opportunities and problems. You will be introduced to Information Systems and their socio-technical nature and the process of developing and commissioning information systems and the essential inherent human and managerial issues. You will also be introduced to critical contemporary issues such as Big Data, e-commerce, Knowledge Management, Control and Productivity.




This module will provide you with the opportunity to develop an appreciation and understanding of the theoretical assumptions, debates and practices that constitute the body of knowledge we recognise as marketing within the profit as well as the public and not-for-profit sectors. Current developments in the marketing discipline will be discussed alongside methodological advances, as well as social and technical changes which may impact the future development of marketing theory and practice. Discrepancies in the theory and practice of marketing will be identified and their interplay appreciated.




This is your opportunity to develop independent research skills on the subject of your choice. Going well beyond the taught modules in the Master's programme, you will integrate the knowledge you've acquired from the individual taught modules and take it forward by developing the necessary skill set to probe a business research problem in-depth and come out with original contributions to business management literature.




This is an advanced module which aims to develop a critical understanding and appreciation of key operations and supply management theories and practices. This module helps you gain an advanced knowledge of different challenges to operations and supply chain management and various strategies, and their design. The module reflects on the strategic importance of operations and supply chains. You will examine the nature of operations and supply chain processes for various organisations and consider the latest international developments from a broad spectrum of commercial sectors. The module introduces you to large-scale, real-world supply chain processes and their key operational choices and managerial decisions.




This module will develop your ability to think holistically about the key and emerging issues (theoretical, conceptual and practical) in strategic sourcing and supply chain management. The primary focus of the module is sustainability and the challenges associated with the development of sustainable supply chains. You will explore the key challenges in sourcing, procurement, and the integration of key business processes throughout the supply chain. You will explore a variety of techniques for diagnosing supply chain problems and improving supply chain performance and you will be required to apply one of these in a 'real' supply chain project.




Whilst the University will make every effort to offer the modules listed, changes may sometimes be made arising from the annual monitoring, review and update of modules and regular (five-yearly) review of course programmes. Where this activity leads to significant (but not minor) changes to programmes and their constituent modules, there will normally be prior consultation of students and others. It is also possible that the University may not be able to offer a module for reasons outside of its control, such as the illness of a member of staff or sabbatical leave. In some cases optional modules can have limited places available and so you may be asked to make additional module choices in the event you do not gain a place on your first choice. Where this is the case, the University will endeavour to inform students.

Further Reading

Entry Requirements

  • Degree Subject Business, Management or Engineering.
  • Degree Classification First or 2.1 honours degree* or international equivalent from a recognised institution.
  • Special Entry Requirements *Exceptional applicants who do not meet the standard admission criteria of a 2.1 honours degree will be assessed on an individual basis and may be required to provide further materials in support of their application.

Students for whom English is a Foreign language

 We welcome applications from those whose first language is not English or whose degree was not taught in English. To ensure such students benefit fully from postgraduate study, we require evidence of proficiency in English:

  • IELTS: 6.5 overall with a minimum of 6.0 in each component.
  • PTE (Pearson): 62 overall with a minimum of 55 in each component.

Test dates should be within two years of the course start date. 

Other tests, including Cambridge English exams and the Trinity Integrated Skills in English are also accepted by the university. The full list of accepted tests can be found here: Accepted English Language Tests.

INTO UEA also run pre-sessional courses which can be taken prior to the start of your course. For further information and to see if you qualify please contact: or visit: INTO University of East Anglia Language Learning Centre.

Fees and Funding

Tuition Fees for 2018/19

Tuition fees for the academic year 2018/19 are:

  • UK/EU Students: £9,750
  • International Students: £16,500

If you choose to study part-time, the fee per annum will be half the annual fee for that year, or a pro-rata fee for the module credit you are taking (only available for UK/EU students).

International applicants from outside the EU may need to pay a deposit.

We estimate living expenses at £1,015 per month.

Living Expenses

Approximately £9,600 living expenses will be needed to adequately support yourself.

Scholarships and Funding

A variety of Scholarships may be offered to UK/EU and International students. Scholarships are normally awarded to students on the basis of academic merit and are usually for the duration of the period of study.

Funding for postgraduate study is also available both from the university and from a number of external schemes.

Find out more about scholarships, funding and bursaries.

How to Apply

Applications for Postgraduate Taught programmes at the University of East Anglia should be made directly to the University. You can apply online.

Further Information

To request further information & to be kept up to date with news & events please use our online enquiry form.

If you would like to discuss your individual circumstances prior to applying please do contact us:

Postgraduate Admissions Office
Tel: +44 (0)1603 591515

International candidates are also encouraged to access the International Students section of our website.

    Next Steps

    We can’t wait to hear from you. Just pop any questions about this course into the form below and our enquiries team will answer as soon as they can.

    Admissions enquiries: or
    telephone +44 (0)1603 591515